FAQ

plug-free-img.png

have questions?

Our FAQ section is still developing. We are happy to address any unanswered questions.

No! Most sensors can be installed wirelessly. As for your lights, we can easily swap out your old switches for the smart ones, no rewiring required. You’ll also have the option to change the lightbulbs to wirelessly controlled lightbulbs if you so choose. Similarly, distributed audio systems can now be installed wirelessly as well.

Yes, you can live at home while we smarten up your place. Even if we are rewiring, we will likely not be opening up any walls and will be completing projects quickly and efficiently.

Yes, many smart home devices have wireless options that are removable, including smart locks!

Your first step will be to check that your hub is connected to the internet. Then check the connectivity of the smart device to the hub in your app. If either the device or the hub is not working, a reset of either can usually solve most problems. If the problem persists start a support ticket and we will address the issue as soon as we can.

Smart devices that run on battery (including your smart lock) will continue to have basic functionality. Communication to the hub is dependent on whether or not your hub and internet router and modem have backup battery power.

Smart locks are often, practically speaking, safer than manual locks. Many of them have built-in alarms that sound upon sensing lock-tampering or forced entry. You can also receive notifications from the smart lock when there is unusual activity. For example, you can choose to receive notifications when a key is used (instead of a code), or when a code is attempted numerous times. The usual vulnerability presented by manual locks, whereby individuals lose their keys or lend their keys can be avoided using smart locks, for which you can hand out individual, temporary codes, be it for your guest or for your delivery person. Secure your home with the auto-lock functionality of your smart lock in case you’ve forgotten to lock your door, or lock it remotely from your phone. Although internet connected devices present new vulnerabilities, the increased security from the smart lock far outweighs the remote risk that your lock will be compromised.

No. Both Amazon and Google spend millions of dollars ensuring your security and your privacy. Both Alexa and Google Home only record when they hear their own names. Unless prompted by hearing its own name, your voice assistant will not record your conversations.

The answer to this question depends on your project and your home. You can start your home automation for as low at $150, and we can customize your package to your specific needs to fit your budget. We do not use expensive proprietary products, and we work with all vendors to keep our prices low while not compromising on quality and reliability.

We service the North and Central Jersey and the larger New York Metropolitan area.